Rogers Refrigeration was one of the best companies I have had do
work on my home! From the first point of contact to the post-installation
I was extremely impressed.
Rogers installed two heat pumps for us at a house we were remodeling
for our daughter's family two year ago. We were very satisfied with
the work then, so when ice flattened our air conditioning unit, we
called them right away and with a 15 SEER heat pump. I also asked
Kyle to give my mom an estimate on replacing her air conditioned and
she also purchased a Trane through Rogers. All aspects were thorough,
professional and with an emphasis on meeting our needs and customer
service. I wish all my experiences with contractors would have been
We were very pleased with this contractor. The whole experience was
reassuring; both from a professional and personal stand point.
Office and installation personnel were courteous and efficient. They
were on time and came when they said they would. They returned calls
promptly. I would definitely recommend Rogers. The unit is quiet and
keeps a steady temperature. Very satisfied.
You have some new customers! I was amazed that even though I wasn't
an established customer, your scheduler fit me into your schedule
and the service technician was here within about forty minutes (unbelievable!).
We wanted to thank you for coming so quickly and resolving our problem
in a timely manner.
Patrick & Virginia B., Plainwell
Everyone at your company deserves a pat on the back for doing a great
job, from the office staff who called me for installation dates, to
Kyle for estimates, and to Jack for doing an excellent job installing
the equipment. There are many companies out there these days that
promise the world and then never deliver. Your company promises the
world, and then you deliver 110%. Thanks for a great job!! Everyone
that looks at the installation asks who did the job, and I tell them
Mervin C., Plainwell
I'm writing this letter to inform you that the associate (Cindy) that works in the Home Depot in Portage is very good at what she does. I just stopped by to look at the display and she talked me into a free home estimate. She was very courteous and informative about your product. I had not even thought about looking for a new furnace at this time.
Kyle has been here and is coming out again to present a program for us. He was also very courteous and informative. He gave us a lot to think about. I think we will have confidence in dealing with your company.
I worked in retail sales for 40 years and do not see enough of good
salesmen or saleswomen in todays market. It was a pleasure to talk
to Cindy. There should be more like her out there.
Jerry L., Gobles